DragonWave, Inc. (USA) (NASDAQ:DRWI), a global supplier of packet microwave radio systems, today announced the launch of its Harmony Care services offering. Harmony Care will provide legacy support toDragonWave’s installed base of over 400,000 units, including the product line acquired in the 2012 acquisition of Nokia’s Microwave unit.
Harmony Care allows our operator customers the ability to extend the lifecycle of their installed microwave base products, including FlexiPacket Radio, FlexiPacket MultiRadio, Hub800, FirstMile 200, FlexiTrunk, SRT1f, Horizon Compact, Horizon Compact+, Horizon Duo and Horizon Quantum. The Harmony Care service offering is an added option which includes hardware and software warranty, along with 24 hour help desk and level 2 support.
“Network Operators are trying to maximize the use of their equipment investment. Harmony Care allows this lifecycle extension, while at the same time establishing direct customer relationships, as the operators move towards a network upgrade,” said Greg Friesen, vice president, Product Management, DragonWave. “DragonWave has won five new direct customers with the Harmony Care offering, and we aspire to support many more of our 200 plus legacy radio customers, helping them extend their network investment.” (Original Source)
Shares of Dragonwave are down nearly 4% to $5.70 in pre-market trading. DRWI has a 1-year high of $19.75 and a 1-year low of $1.40. The stock’s 50-day moving average is $2.52 and its 200-day moving average is $2.90.
DragonWave, Inc. provides packet microwave solutions that drive next-generation IP networks. Its carrier-grade point-to-point packet microwave systems transmit broadband voice, video and data, enabling service providers, government agencies, enterprises and other organizations to meet their increasing bandwidth requirements. The principal application of DragonWave’s products is wireless network backhaul. Its additional solutions include leased line replacement, last mile fiber extension and enterprise networks. The company was founded by Erik Boch and Dave Farrar on February 24, 2000 and is headquartered in Ottawa, Canada.